Terms of Use
HOUSELINK Services

1. General Terms

These Terms of Use ("Terms") govern the relationship between HOUSELINK Joint Stock Company ("HOUSELINK", "we") and users ("you", "user") in the use of all services, platforms v cng c do HOUSELINK cung cp.

By accessing or using any HOUSELINK service, you confirm that you have read, understood and agree to be bound by these Terms and our Privacy Policy.

2. Registration & Account

2.1. Account Creation

• You must provide accurate, complete and up-to-date information when registering
• Each person/organisation may only create one account unless permitted by HOUSELINK
• Accounts may not be transferred to third parties

2.2. Account Security

• You are responsible for the security of login credentials and all activity under the account
• Notify HOUSELINK immediately if unauthorised access is detected: info@houselink.com.vn
• HOUSELINK is not liable for damage caused by your failure to protect your account properly

3. Services HOUSELINK Provides

HOUSELINK provides the following services, subject to subscription plan and specific agreement:

• Market Research & Investment Advisory: Custom reports and strategic investment advisory in Vietnam
• Site Search & Land Searching: Support for surveying and selecting industrial park sites
• HOUSELINK Database: Access to a database of 120,000+ factories and 500+ industrial parks
• VietnamConstruction: Industrial construction content and connection platform
• ESG & Carbon Consulting: Advisory and implementation of ESG solutions for businesses
• Events & Business Matching: Organise and participate in workshops and business networking events

HOUSELINK has the right to change, suspend or discontinue any service with 30 days' prior notice (except trng hp khn cp hoc bt buc theo php lut).

4. Rights & Obligations of Parties

4.1. Users commit not to:

• Use the service for illegal, fraudulent or harmful purposes
• Copy, distribute or sell HOUSELINK content without permission
• Attempt unauthorised access to HOUSELINK systems or data
• Use automated tools (bots, scrapers) to collect data from the platform
• Upload or transmit content that is illegal, offensive or misleading

4.2. HOUSELINK commits to:

• Deliver services as committed and endeavour to ensure information accuracy
• Protect user personal data per the Privacy Policy
• Provide advance notice of important changes affecting the service
• Handle complaints within a reasonable time

5. Intellectual property

All content on the HOUSELINK platform — including market reports, databases, interfaces, logos, articles charts and analysis tools — are the copyrighted property of HOUSELINK or are licensed use dng.

• Users may use content for personal and internal purposes
• Strictly prohibited: commercial copying, distribution or derivative works without written approval
• When citing HOUSELINK content, the source must be clearly stated: "© HOUSELINK" with a link to the original page

6. Privacy & Data

The collection and processing of personal data is governed by Privacy Policy of HOUSELINK, incorporated by reference into these Terms. Content you share during the use of services (such as project documents, request information) are kept strictly confidential and may not be shared with third parties without prior consent of HOUSELINK.

7. Payment & Service Fees

• Service fees are agreed in the contract or specific service proposal
• Payment per agreed schedule and method; late payment may incur interest of 0.05%/day
• All fee disputes must be notified in writing within 30 days of receiving the invoice
• Fee refunds only apply per the terms in the specific service contract

8. Limitation of liability

HOUSELINK provides services on an "as-is" basis. We do not guarantee that:

• Service is completely error-free or always available 24/7
• Information in the database is absolutely accurate at all times (although we endeavour to update continuously)
• Advisory results guarantee project success (results depend on many objective factors)

9. Service Termination

• Per Agreement: Per termination clauses in the service contract
• Terms Violations: HOUSELINK may suspend or terminate accounts upon discovery of serious violations
• Per User Request: Send requests to info@houselink.com.vn processed within 15 working days

Upon termination, personal data will be processed per the Privacy Policy and applicable legal requirements.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Socialist Republic of Vietnam. Any disputes arising sc gii quyt theo trnh t:

• Negotiation: Both parties endeavour to resolve within 30 days
• Mediation: Through a commercial mediation body agreed by both parties
• Court: Competent People's Court in Hanoi, Vietnam

11. Contact

For any questions about the Terms of Use, please contact:

• HOUSELINK Joint Stock Company
• 📍 Level 9, Sannam Building, 78 Duy Tan, Cau Giay, Hanoi
• ✉ info@houselink.com.vn
• 📞 +84 966 222 490