Version: QDNB-001/2025
Issued: 01/07/2025
Effective: 01/01/2026
Applies to: All HOUSELINK operations
1. Purpose & Scope
This Policy is issued by HOUSELINK Joint Stock Company to ensure compliance with Vietnamese regulations on information security, data safety and personal data protection, including:
- Cybersecurity Law 2018
- Decree 13/2023/ND-CP on personal data protection
- Personal Data Protection Law 2025 (Law No. 91/2025/QH15, effective 01/01/2026)
This policy applies to all users who access and use HOUSELINK services, including the website houselink.com.vn, vietnamconstruction.vn, mobile applications and other digital platforms.
By using HOUSELINK services, you agree to the terms of this Privacy Policy. You have the right to withdraw consent at any time as provided under Law 91/2025/QH15.
2. Information We Collect
2.1. Information You Provide Directly
- Identification: Full name, title, company name
- Contact Details: Email, phone number, address
- Professional Info: Industry, business size, operating country
- Communication Content: Consultation requests, questions, feedback via forms
2.2. Automatically Collected Information
- IP address, browser type, operating system
- Pages visited, time spent, navigation behaviour
- Cookie data and similar tracking technologies (see Section 7)
HOUSELINK only collect necessary data for the specific notified purposes — the data minimisation principle under Decree 13/2023/ND-CP.
3. How We Use Your Data
HOUSELINK uses collected information to:
- Provide investment advisory, market research and other services you request
- Send information on products, services, market reports and events (unsubscribe at any time)
- Improve service quality and user experience
- Comply with legal obligations and protect legitimate interests of all parties
- Internal analysis and reporting to develop services
Your data may not be used for personal or commercial purposes or sold to third parties. HOUSELINK does not run third-party advertising on its platform.
4. Data Storage & Protection
4.1. Security Systems
- Data is stored on systems with end-to-end encryption, firewalls and intrusion prevention software
- Data access controlled on a "need-to-know" basis
- Important data backed up regularly at secure locations
- Data transmitted via HTTPS/TLS encrypted channels
4.2. Retention Period
Personal data is only stored for the time necessary to fulfil the stated purpose, or as required by law. Data will then be permanently deleted via a secure process.
5. Sharing Data with Third Parties
HOUSELINK does not sell, rent or trade your personal data. We only share data in the following cases:
- Service Partners: Technology, data storage and analytics providers bound by strict confidentiality contracts
- Legal Requirements: Per decisions of competent state authorities
- Your Consent: When you specifically permit sharing, e.g. connecting with partners in the HOUSELINK ecosystem
6. Your Legal Rights
Under Decree 13/2023/ND-CP and Law 91/2025/QH15, you have the following rights:
- Right to Know: Know the purpose and scope of your data processing
- Right of Access: Request to view personal data HOUSELINK holds
- Right of Rectification: Request correction of inaccurate data
- Right of Erasure: Request deletion of data when no longer necessary
- Right to Restrict Processing: Request suspension of processing in specific cases
- Right to Withdraw Consent: Withdraw consent at any time without affecting the lawfulness of prior processing
- Right to Lodge a Complaint: Complain to the Authority for Information Security (Ministry of Information & Communications) if you believe your rights are violated
To exercise these rights, please contact: info@houselink.com.vn — response within 30 working days as required by law.
7. Cookies & Tracking Technologies
The HOUSELINK website uses cookies and similar technologies to improve user experience:
- Essential Cookies: Necessary for website operation, cannot be disabled
- Analytics Cookies: Help us understand how users interact with the website (Google Analytics)
- Cookie marketing: Only used with your consent, to personalise content
You can manage cookie preferences via browser settings or the cookie banner on first visit.
8. Policy Changes
HOUSELINK may update this Privacy Policy from time to time, especially when there are changes in law or services. When significant changes occur, we will:
- Notify registered users via email
- Display a prominent notice on the website
- Update the "Issued" date at the top of the document
9. Contact
For any questions, requests regarding data privacy or exercising your rights, please contact:
- Data Management Department — HOUSELINK
- 📍 Level 9, Sannam Building, 78 Duy Tan, Cau Giay, Hanoi
- ✉ info@houselink.com.vn
- 📞 +84 966 222 490